The section is under development
We're sorry, everything will be coming soon
Not accessible due to weather conditions
We apologize, you will be notified you by e-mail. Be sure to sibscribe on us through the form on the site!
This site uses cookies to store data. By continuing to use the site, you you're agreeing to the use of these files.
OK
Privacy policy
Punkaharju Resort Oy – customer file

Information document on the processing of personal data in the customer file of Punkaharju Resort Oy in accordance with the EU General Data Protection Regulation (GDPR)

  1. Controller

Punkaharju Resort Oy (business ID 2915560-4), Tuunaansaarentie 4, 58450 Punkaharju, Finland

  1. Contact person in matters relating to the file

The contact person in matters relating to the file and the rights of the data subject is:Name: Tuomas PääkkönenTel: + 358 44 765 2020E-mail: info@punkaharjuresort.fi

  1. Name of the file

Punkaharju Resort Oy – customer file

  1. Legal basis for processing of personal data

The processing of personal data is based on a legitimate interest, i.e. the processing of personal data in the customer file is based on the customer relationship between consumer customers or corporate customers and Punkaharju Resort Oy. The controller also processes customer information based on a contract between the controller and the data subject. This is the basis for processing personal data collected from a customer when booking a restaurant table or room, or for restaurant and room invoicing.

  1. Purposes for processing personal data

Customer information contained in the customer file is used for the following purposes:

  • processing reservations made by the customer

  • managing and developing the customer relationship

  • customer communication

  • sales and provision of services

  • marketing of services

  • processing of personal data relating to payments, invoicing and the monitoring and recovery of payments

  • development of the controller's business operations and development of customer services

Information on a customer's special dietary needs is only used for preparing and serving food.

  1. Processed personal data

The following personal data is processed by the controller:

  • the customer's first and last name, birth date, telephone number, address, e-mail address

  • citizenship

  • reservation details

  • information on service use and purchases

  • information on the customer's payment methods, invoicing and any payment delays

  • information on the customer's choices and preferences

  • any customer feedback and complaints

With regard to corporate customers, the controller processes the following personal data:

  • name, address, e-mail address and telephone number of the corporate customer's contact person

  • any customer feedback and complaints

  • information on direct advertising prohibition made by the company's contact person in accordance with the law

  1. Sources of personal data

The controller obtains personal data from:

  • the data subjects directly via e-mail or phone or at promotional events, for example

  • information obtained from the use of services and during visits

  • its website via order and request for offer forms

  • external restaurant reservation sites

  • external hotel reservation service providers

  • the data subject's employer in connection with service booking

  1. Recipients or groups of recipients of personal data

The data in the customer file is only processed by employees whose work essentially involves the processing of data. Separate IDs and passwords are required to access the file. No data will be disclosed to third parties. However, data may be disclosed to the authorities based on of their legal requests for information.

  1. Transfer of data outside the EU

For the provision of services, we use subcontractors who may be established outside the EU or the European Economic Area. When transferring data outside the EU or the EEA, we ensure an adequate level of personal data protection by means such as agreeing on the confidentiality and processing of personal data as required by law.

  1. Retention periods for personal data

The customer's personal data contained in the customer file is processed during the customer relationship. The controller considers the customer relationship to have ended if the customer has not used the company's services for 2 years.

However, personal data may be stored and processed after the end of the customer relationship if necessary for a legitimate reason or for handling complaints. The retention period for the personal data in the customer file is governed by law, such as the Accounting Act. Information required by the Accounting Act is retained for as long as required by the Act.

The contact person data for corporate customers is deleted in a similar way after the company's account is considered to have terminated. However, the data may continue to be retained if there is some other justification for it.

When personal data is processed on the basis of a contract between the controller and data subject, the data is retained for as long as it is needed to execute the contract. Once the contract has been performed, the data is retained for as long as the account relationship exists or there is some other justification for the processing (e.g. complaints cases or the Accounting Act).

Only personal data that is necessary for the specified uses is processed during the account relationship. The controller will regularly carry out periodic inspections to remove unnecessary data.

  1. Rights of the data subject

The data subject has the right to request access to his/her personal data and the right to require rectification of the data if it is inaccurate. At the request of the data subject, the processing of personal data may be restricted or the data may be removed from the file entirely. The data subject has the right to object to the use of personal data for direct marketing purposes, for example.

  1. Right of appeal to a supervisory authority

The data subject has the right to lodge a complaint with the competent supervisory authority if the data subject considers that the controller has not complied with the data protection rules applicable to its activities.

  1. Requests to exercise the rights of the data subject

In matters relating to the processing of personal data and the exercise of their rights, data subjects may contact the contact person of the controller referred to in section 2.

The request to exercise the right of inspection or some other right of the data subject must be made to the controller in writing by e-mail or post. The request may also be made in person at the controller's place of business. The controller may ask the data subject to provide sufficient details on which personal data or processing actions the data subject's request concerns.

In order to ensure that personal data is not disclosed to others than the data subject for exercising the rights of the data subject, the controller may, if necessary, request the data subject to submit the inspection request in signed form. The controller may also ask the requestor to prove their identity with an official identity card or in some other reliable manner.

Updated 31/1/2020


FILL IN THE FORM
We'll quickly get back to you about this
By sending data you agree with the privacy policy
Content Oriented Web
Make great presentations, longreads, and landing pages, as well as photo stories, blogs, lookbooks, and all other kinds of content oriented projects.
Tilda Newsletter
Subscribe to our email newsletter for useful tips and valuable resources, sent out every month

don't miss anything, subscribe to our news and promotions!
Welcome to Punkaharju resort
ALL THE COMFORTS OF THE LAKE REGION IN FINLAND YEAR-ROUND. FROM OUTDOOR ACTIVITIES TO ABSOLUTE PEACE!

Would you like to visit one of the best hotels in Finland, which is famous for its comfort and first-class service?

Do you dream to forget about the daily bustle in the atmosphere of peace and tranquility?

The Punkaharju Resort has everything you need for an excellent diverse holiday with your family, friends or colleagues.

It is located in an ecologically pure place on the picturesque shore of Saimaa lake about 20 km from the center of Savonlinna and 103 km from the Russian-Finnish border. The primeval nature fascinates and opens up a lot of opportunities for an unforgettable vacation.

In winter, you can fishing, skiing on the snowy slopes, playing hockey and many others. Snowmobile, skating and skiing tracks start right from the center of the resort. In summer time our guests like to take a bike ride and go boating, spend time in a modern water park that is located nearby. You can book a hotel in Finland online, on our web-site.

If you are looking for an unusual place where you can relax and have fun at any time of the year so then Punkaharju Resort is worth visiting.


ПОГОДА В PUNKAHARJU СЕГОДНЯ
Замечательная поездка на замечательный остров. Останавливались в апартаментах, чисто, уютно, все необходимое есть. Прекрасная природа, ухоженная территория, есть чем развлечься. Озеро полное рыбы, любители рыбалки оценят, вокруг территории лыжные трассы.
Любителям спокойного, тихого отдыха на природе, рекомендуется!
ВОЛШЕБНЫЙ ОСТРОВ
Accommodation
COMFORT AND UNITY WITH PRISTINE NATURE
Content Oriented Web
Make great presentations, longreads, and landing pages, as well as photo stories, blogs, lookbooks, and all other kinds of content oriented projects.
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
A ROMANTIC REST BOTH, PLEASING WITH THE SERENITY AND COMFORT
Comfortable double rooms with furniture in minimalist style are looked very stylish and modern. It's look like full-fledged flat where is everything for comfortable staying. Here everything is thought out to the smallest detail...
Сapacity
2 person
SPACIOUS LOG HOUSE WITH MAGNIFICIENT VIEW OF THE LAKE
Finland HOVI cottage is a comfortable house for 14 people. It's situated in the picturesque shore of Pihlajavesi lake at Tuunaansaari island. You can come here with a big company for the weekend to hold corporate events...
Сapacity
14 person
A COZY HOLIDAY ACCOMODATION WITH AESTHETIC DESIGN
Everyone can book apartments in Finland at the Punkaharju Resort. Comfortable four-bed room is for small company or family. Four-beds room including a mini kitchen, cozy bedroom, sauna and spacious balcony makes...

Сapacity
4 person
SHOW MORE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
COZY LOG COTTAGE WITH OWN SAUNA!
This vacation will be valued for everyone who is tired of bustle of city life and just wants maximum comfort and modern coziness. Finland cottage rentals on the shore of Finnish lake even for some days gonna let to positive energize...
Сapacity
4 person
AFFORDABLE CONVENIENCE AND EVERYTHING YOU NEED AT YOUR FINGERTIPS!
Especially, when this picturesque place is situated on the shore of lake. Camping in Finland is ideal for everyone who wants to spend some time far away from the bustle...
Сapacity
2 person
A COZY LUXURY COTTAGE IN HI-TECH STYLE
If you like to relax in nature, love silence and privacy and at the same time dream of maximum comfort, then a well-equipped modern cottage built in 2017 is what you need...
Сapacity
4 person
SHOW MORE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
A QUIET HARBOR FOR PROPER REST!
The Resort is located on the picturesque shore of Saimaa Lake with pure water. There are guest marinas for guests on boats. The Punkaharju Resort has several convenient piers and the main of them is located near the restaurant Paviljonki...
Сapacity
to 20 boats
TERRITORY OF ABSOLUTE COMFORT!
Camping in Finland at the Punkaharju Resort is a great way to relax from the daily bustle and gain strength for future achievements. In the territory of resort a special area is provided for those, who loves camping in own tents or trailers...
Сapacity
100-200 person
COMFORTABLE SUMMER CABIN FOR AN EXCELLENT VACATION!
Camping in Finland is an excellent way to enjoy pureness and beauty local nature. Besides, it's always interesting and unforgettable experience!
One of the biggest advantages...
Сapacity
4 person
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
A ROMANTIC REST BOTH, PLEASING WITH THE SERENITY AND COMFORT
Comfortable double rooms with furniture in minimalist style are looked very stylish and modern. It's look like full-fledged flat where is everything for comfortable staying. Here everything is thought out to the smallest detail...
Сapacity
2 person
A COZY HOLIDAY ACCOMODATION WOTH AESTHETIC DESIGN
Everyone can book apartments in Finland at the Punkaharju Resort. Comfortable four-bed room is for small company or family. Four-beds room including a mini kitchen, cozy bedroom, sauna and spacious balcony makes...
Сapacity
4 person
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
COZY LOG COTTAGE WITH OWN SAUNA!
This vacation will be valued for everyone who is tired of bustle of city life and just wants maximum comfort and modern coziness. Finland cottage rentals on the shore of Finnish lake even for some days gonna let to positive energize and get...
Сapacity
4 person
A COZY LUXURY COTTAGE IN HI-TECH STYLE
If you like to relax in nature, love silence and privacy and at the same time dream of maximum comfort, then a well-equipped modern cottage built in 2017 is what you need...
Сapacity
6 person
SPACIOUS LOG HOUSE WITH MAGNIFICIENT VIEW OF THE LAKE
Finland HOVI cottage is a comfortable house for 14 people. It's situated in the picturesque shore of Pihlajavesi lake at Tuunaansaari island. You can come here with a big company for the weekend to hold corporate events...
Сapacity
14 person
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
AFFORDABLE CONVENIENCE AND EVERYTHING YOU NEED AT YOUR FINGERTIPS!
Especially, when this picturesque place is situated on the shore of lake. Camping in Finland is ideal for everyone who wants to spend some time far away from the bustle...

Сapacity
2 person
TERRITORY OF ABSOLUTE COMFORT!
After daily grind everyone wants to dip into totally calm, enjoy amazing landscapes and listen to birds chirping.
Camping in Finland at the Punkaharju Resort is a great way to relax...
Сapacity
100-200 person
COMFORTABLE SUMMER CABIN FOR AN EXCELLENT VACATION!
Camping in Finland is an excellent way to enjoy pureness and beauty local nature. Besides, it's always interesting and unforgettable experience!
One of the biggest advantages...

Сapacity
4 person
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
A QUIET HARBOR FOR PROPER REST!
People who like to travel by own boats and yachts usually go to Finland. And the Punkaharju Resort has all necessary for such a first-class vacation. The Resort is located on the picturesque shore of Saimaa Lake with pure water...
Сapacity
to 20 boats
Impressions
CREATE MEMORIES
ACTIVE LEISURE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
FACE TO FACE WITH THE NEW WATER ADVENTURE!
Kesamaa is a water park in Punkaharju Resort that is adored by locals and tourists of all ages. It's an ideal place for vacations with family. Kesaamaa is an open park where you can find more than 40 options...

Price / person
16 €
SPORTS WITH FINNISH CHARACTER!
Golf is a fascinating type of sport, which is ideal for Finns, who are not used to excessive haste. It doesn't feel good to be fussy in this measured game. The main guarantee of success is in careful planning of moves and accuracy of strikes...

UNCHARTED TRAILS OF EXTREME FOR CHILDREN AND ADULTS!
The Norway park among beautiful surroundings of the Punkaharju resort are a new place that many fans of active family holidays can visit with pleasure. Uncharted trails for children and adults will not only...
Activity
duration
3 hours
Price / person
22 €
Activity
duration
2 hours
Price / person
10 €
Activity
duration
1 hour
SHOW MORE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
CONQUERINGY FINNISH LAKES!
Do you dream of fishing in one of Fin most beautiful lakes, or do you just want to enjoy an interesting water stroll admiring the local scenery? Then the most advantageous option for you is to rent a boat at the...

Price / person
20 €
DINNER CATCHING WITH YOUR OWN HANDS WILL DEFINITELY MAKE YOU HAPPY!
"Kalaan!" - this is how Finnish fishermen say, going to ponds and lakes. It literally means "we go for fish!". In a country with a huge number of reservoirs, fishing is a national hobby. More than...
YOU'LL HAVE A GOOD FISH LANDINGS IN FINLAND!
For those who like quiet hunting, there is always something to do in Finland. Picturesque places, rich in fish, here are everywhere. So if you are planning holiday in Finland it's worth going on fishing! But before start...
Activity
duration
4 hours
Price / person
20 €
Activity
duration
day
Price / person
3,5 €
Payment for fish weight
100 g
SHOW MORE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
HEAT AND ENERGY OF UNFORGETTABLE WHITEWATER ADVENTURE!
How do people go to a sauna in Finland? You will be surprised, but even by boat! This is absolutely Finnish know-how, which is now available for tourists who come to Punkaharju Resort. If you dream to combine...
Price / person
65 €
ENERGY ALWAYS WINS!
Active pastime, sport and wellness is an important part of the daily life of Finns and tourists who come to this picturesque northern country. At the same time, such activities don't imply professional level and heavy loads. It is rather an...


ENJOY YOUR FINNISH BATH!
Sauna in Finland is integral to the national culture and local people take it as a real temple of healthy. In this country, they are most in the world. There is a Finnish sauna in hotels, recreation centers, in cottages...


Activity
duration
1 hour
Price / person
35 €
Activity
duration
1 hour
Price / person
7 €
Activity
duration
1 hour
SHOW MORE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
THE AREA OF SATISFACTION AND JOY!
Finland is an amazing country, fascinating by the greatness of northern nature. Opportunities for the most diverse pastime attract many tourists from all over the world. Finland is so diverse that everyone will find an...
ALL THE POWER OF ACTIVE LEISURE!
Cycling through Finland is the best way to explore the local beauty and enjoy incredible views of the pristine nature. The hilly Finnish terrain is very comfortable for riding. Excellent roads are pleasant, and the beauty of the...
Price / person
12 €
Activity
duration
6 hours
Price / person
0 €
Activity
duration
IT'S ACTIVE LEISURE EVERYONE DREAMS OF!
Horse riding is very popular among tourists in Finland. Such leisure is available at any time of the year and is suitable for both beginners and experienced horse riders. Besides, children always be thankful...
Price / person
15 €
Activity
duration
0,5 h.
SHOW MORE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
HOLIDAY IN ACTIVE WAVES!
This game does not require any special skills from you and all physically healthy people can participate in this game. Paintball is played in the fresh air and because of it gives a wonderful charge of vivacity and positive...
Price / person
25 €
AVAILABILITY OF UNREAL IMPRESSIONS!
Finland's picturesque lakes and rivers are ideal for kayaking. You can choose different lengths of routes from 5 to 100 kilometers. All of them lie between many natural islands and are surrounded by amazing natural views...
Price / person
30 €
Activity
duration
4 hours
Activity
duration
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.
ACQUITTANCE WITH REAL WINTER FISHING IN FINLAND!
Winter fishing in Finland one of the most popular activity for tourists of all over the world. The geographical location and a large amount of lakes and rivers makes this country...
Price / person
20 €
WE SURE, YOU HAVEN'T TRIED IT YET!
Finnish Sauna is one of the most popular type of rest. All locals are real fans of such a healthy and relaxing activity.
You can enjoy hot jacuzzi and Finnish sauna in any time at the Punkaharju...
WINTER IS TIME OF ACTIVE PASTIME AND VIVID EMOTIONS!
Holidays in Finland are ideal for lovers of a comfortable and leisurely pastime with family or friends. Сottages rent on the shore of local lakes are very popular here. However, this beautiful northern country offers a lot...

Activity
duration
day
Price / person
14 €
Activity
duration
2 hours
Price /
font
100 €
Activity
duration
2 hours
SHOW MORE
Himalaya mountain range
Himalaya is a mountain range in the Indian subcontinent, which separates the Indo-Gangetic Plain from the Tibetan Plateau.